Privacy Policy

UAB Sedek, located at Draugystės g. 17 – 01, 512 29 Kaunas, Lithuania (hereinafter referred to as the Service Provider or also as We), processes your personal data in accordance with the requirements of the Personal Data Protection Act of Lithuania and GDPR for providing this website (hereinafter referred to as the Site), and the associated services, data, information, tools, functionality, updates and similar materials (collectively, the Service).
The Service Provider processes personal information only for providing the service you have ordered. We do not transmit, sell or disclose your data to third parties without your prior consent or in the cases provided by law.
If you are one of our customers or a visitor to our website www.sindibad.lt we act as the ‘data controller’ of personal data. This means we determine how and why your data are processed.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request the service provider for copies of your personal data.

The right to rectification – You have the right to request that the service provider corrects any information you believe is inaccurate. You also have the right to request the service provider to complete the information you believe is incomplete.

The right to erasure – You have the right to request that the service provider erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that the service provider restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to the service provider processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that the service provider transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights or have any other questions, please contact us through info@sindibad.lt.

How do we collect your data?

We collect your data when you

  • contact us by submitting the form via our website
  • voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • create any request via email or call
  • provide us with the documents, specific data or instructions for service provision
  • leave comments on the website we collect the data shown in the comments form
  • use or view our website via your browser’s cookies;

What data do we collect?

We collect the following data:

Contact details (such as first name, last name, email, telephone number) – this information is used to provide services effectively and efficiently, process orders, issue invoices, email you special offers on other products and service we think you might like

Financial details (such as bank account information, including account owner and bank account number) – this information is used for accounting purposes and for payments tracking

Documentary details (such as instructions, materials, documents, writings, photography and other content) – this information is used for providing you with the services you requested

In separate section of this website, please familiarize yourself with our cookie policy: https://sindibad.lt/cookie-policy-eu/

 Personal Data Storage

Data collected from you may be transferred to, and stored at a destination outside the European Economic Area. It may be also processed by staff or subcontractors operating outside the European Economic Area who work for us or for one of our subcontractors. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Personal Data Protection

We abide by data protection laws in personal data processing. We take necessary measures such as monitoring access rights, allowing access to personal data to authorized personnel only, use of a firewall, personnel briefing on personal data protection and careful selection of subcontractors involved in the processing of your personal data.

Marketing

We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop the service provider from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us on info@sindibad.lt.

Legal Grounds for personal data processing:

  • The data subject has given consent to the processing
  • Processing is necessary for performance of a contract between the two parties
  • Processing is necessary for compliance with a legal obligation
  • Processing is necessary to protect the data subject’s vital interests
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

Our legal basis for collecting the above information results from the contract between us, communicating with you and in our legitimate interest. We do not collect any sensitive data about you unless it is required to provide you the Services.

We will keep your personal data as long as it is necessary for the purposes for which it was processed, but no longer than for 3 years. Once this time period has expired, we will delete your data by removing and erasing it from the company’s database and records. Accountancy related data shall be retained for longer period as required by applicable laws of Lithuania, however not longer than 10 years.

This privacy policy may be amended from time to time and amendments are published on our website. The said amendments may be required as our services evolve or due to amendments to the respective laws.

How to contact us

If you have any questions about the service provider´s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@sindibad.lt

Complaints and Disputes

If you wish to report a complaint or if you feel that the Service Provider has not addressed your concern in a satisfactory manner, you may contact the supervisory authority – Lithuanian State Data Protection Inspectorate at ada@ada.lt.

The Service Provider presumes that the customer has understood and accepted the terms of the Site’s current “Privacy ’Policy” and “Cookie Policy” before using the website and Service.